Returns

• Download our returns form here.
• Clearly mark your order number on your returns form, as well as on the satchel containing your return item/s.
• We advise shipping with tracking, and be sure to keep a copy of the tracking number.
• Please note we cannot process returns on items when we cannot identify who they came from.
• For Australian returns only, use the AusPost returns portal. Include a hashtag (#) when entering your order number.

• Returns from outside of Australia must be received by us within 28 days of receiving your parcel.
• Australian returns must be received by us within 14 days of receiving your parcel.
• Be sure to allow sufficient time for your return to arrive to us within our returns period.

Please ensure your return item/s meet the following criteria. Returns will only be accepted when items are:

• Returned in original packaging, including all tags attached (as you received it)
• Unworn (no perfume, no make-up stains and/or other signs of wear)
• Unwashed and/or unsoiled
• Not damaged and/or repaired

Due to health and hygiene reasons, items from the following categories will not be accepted by SA:

• Undergarments (underwear bottoms/g-string/thong)
• Earrings
• Make-up tools

• Items purchased during any listed sale period will not be eligible for a refund. Returns will be issued with a store credit for the amount paid.
• Items purchased from the Outlet collection cannot be refunded, as stated on each product page. If you have a matter or fault outside of the product details, please contact us at info@styleaddict.com.au for further assistance.
• Please select your items carefully to avoid disappointment.
• For further sale information, please see our Sales T's & C's.

• The cost of return shipping is at the customer’s expense. SA will not be held responsible for any costs arising from the result in a returned item.

• We no longer process returns for exchanges. You can still return your purchase for another size, colour or product. We recommend selecting the 110% store credit when filling out your returns form.

• Refunds can only be issued back to the credit card, PayPal, Zip, Klarna or Afterpay account that the payment originally came from.
• Please select either refund or 110% store credit on your returns form. If neither is selected, we will automatically issue a store credit.
• Store credit (110%) can be redeemed 3 times consecutively. The 4th store credit will be issued as 100% store credit for the amount paid.
• Once store credits are issued, they cannot be redeemed for cash.

• If you believe item/s you've purchased are incorrect or missing, contact us at info@styleaddict.com.au within 48 hours of receiving your order.
• All fault claims need to be made within 14 days of receiving your order. Please email us with supporting images of the fault.
• Major and minor faults will be processed in accordance with Australian Consumer Law.

• A late/re-stocking fee of $10.00 AUD (per item returned and/or per infringement) may be offered. A notification will be sent before we deduct it from your refund/store credit amount, if applicable.
• Return items that do not meet our terms will be shipped back at your cost.
• Our returns department has the right to refuse any returned item/s that have not met the conditions above. The returned item will not be sent back to the customer unless requested and a postage fee is paid.
• Our returns policy is in accordance with Australian Consumer Law.

• “SA” – initials used when referring to Style Addict
• “Currencies” – AUD (Australian Dollar) unless otherwise specified
• “Sale, sample, seconds/outlet items” – any item/s sold from our Sale and Outlet collection pages, or item/s purchased within a sale, discounted or promotional period